The second-hand marketplace Users Voice Frustration Regarding Size Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has updated its sizing categories for female and kids' apparel without notifying all users about the change.
Social Media Response
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
It has advised users to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Changes
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Member Accounts
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.
